Automated full lifecycle customer engagement has become a necessity and not a luxury. Even small companies without the staff or money for a big enterprise system need the ability to monitor their brand and industry, automatically convert website visitors to email marketing candidates to sales opportunities and provide live, real-time sales support.

We start the design process by collecting information about who our clients customers are, what our clients customers are doing and why they are doing it.

Here is a dirty little secret about all those business strategy books: They don't do any good. Thousands - sometimes millions - of people buy those books and push them to the top of the best seller lists. But all that reading doesn’t do any good.