Jeremiah Fellows Jeremiah Fellows

Change is painful

Implementing change has an abysmal success rate. Just think of your efforts to eat healthier, learn a new language, or stop binge-watching Stranger Things. Then think about those changes on an organizational scale. When you try to make changes at an organizational level, things go sideways fast. This is especially true when you are implementing new technology that makes people learn a different way to do their jobs or even a new way to think. So what are the things you need to remember to make technology changes less painful for your employees?

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Jeremiah Fellows Jeremiah Fellows

Tech and Food Panel

This has been a great year for "Tech and…" events with our partners at General Assembly. We have discussed the impact of technology on transportation, urban development, healthcare, and even fashion. Our last panel of the year proved to be a grand finale, with a lively conversation about food and technology. The depth of knowledge and diversity of experience in the panel made this one of our best panels of the year.

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Jeremiah Fellows Jeremiah Fellows

Collaboration is not a tool

We all know that working together can be hard. Very, very hard. I have worked on projects with dozens of people from across the globe: different cultures, different time zones, different expectations. I have also worked at companies that only had a handful of people working out of the same office. In both situations, it was hard to get everyone on the same page and make sure everyone was doing the key things that would result in success.

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Jeremiah Fellows Jeremiah Fellows

User Research Starts at Home

How much time did you spend on the design for your company website? How about your logo? And your products or services? My guess is you spent a lot of time on these items, maybe even hired specialists outside your organization to make sure you got it right.

How much time did you spend designing your company?

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Jeremiah Fellows Jeremiah Fellows

Contextual Relevance and the Customer Experience

Being contextually relevant means delivering the information necessary to help a customer accomplish her or his goals relevant to your product or service appropriate to:

  • Space/Time location
  • Stage in the cycle(s)
  • Behavioral patterns
  • Channel
  • Device
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Jeremiah Fellows Jeremiah Fellows

Kicking off a new season of Tech and...

Last years Tech and... series, produced in partnership with General Assembly and Greystone Technology, established a foundation for the events based on open -and sometimes raw- discussion about topics overlapping society and technology. Panelists discussed the impact of technology on healthcare, fashion, urban development, transportation, and food.

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